Returns & Refunds policy

FLAIR GIFTS LLC
Address: 523 Wayne Ave,
Pitman, New Jersey 08071,
United States

At FLAIR GIFTS LLC, customer satisfaction is very important to us. We offer quality animal accessories and stand behind our products. Please read our refund policy carefully.

Returns & Refunds

We accept returns within 14 days of delivery. If you are not satisfied with your purchase, you may request a return or refund under the following conditions:

  • The item must be unused, unworn, and in its original packaging

  • The product must be in the same condition as received

  • Proof of purchase is required

Non-Returnable Items

For hygiene and safety reasons, the following items are non-refundable:

  • Used or damaged items

  • Items damaged due to misuse

  • Clearance or sale items (unless defective)

Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 48 hours of delivery. We will review the issue and offer a replacement or refund if approved.

Refund Process

Once your return is received and inspected:

  • Approved refunds will be processed within 5–10 business days

  • Refunds will be issued to the original payment method

  • Shipping charges are non-refundable

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect

  • We recommend using a trackable shipping service

Contact Us

For any refund or return requests, please contact our customer support team through our website contact form.